SHIPPING & RETURNS

Shipping Policy

Depending on when you placed the order, it can take from 1-3 business days before your order gets shipped. Please note that during promotion periods such as Cyber Weekend, there will be a delay in processing orders and will take anywhere from 5-7 business days before your order will ship due to the high volume of orders during this time. Our warehouse is closed on the weekends and on U.S. Holidays.

We ship to all APO, FPO, DPO and PO Box addresses via USPS, which may take up to 15 days depending on location. Unfortunately, we are unable to ship to military addresses or PO Box addresses (domestic or international) via UPS.

Return & Exchange Policy

  • We guarantee all merchandise purchased through holdmydongle.com and donglespot.com.

  • If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.

  • Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.

  • No refunds after 30 days.

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